If you want to do a better job of serving the customers you currently have, as well as attracting and retaining more customers from underrepresented and underserved communities, you have to have this kind of person on your team.
Links
Episode 22: Common ways brands treat diverse talent like unpaid consultants (and what to do instead) –
Episode 14: Are you taking more than you give? –
Transcripts
Get the episode transcript here
