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Ep. 9: Why Differences are Profitable with Gelaine Santiago

Welcome to Inclusion and Marketing, the show that’s all about helping you win the attention, adoration and loyalty of more consumers, especially those with differences that are often ignored by brands. I’m your host, Sonia Thompson, a marketer and someone with a lot of differences. Let’s get to it.     

Key points:

  • The tangible and intangible benefits of leaning into differences into your marketing
  • Why many underrepresented communities struggle between standing out and fitting in when it comes to their cultures
  • A common and detrimental misconception about leading with differences in media and marketing
  • Who decides what is mainstream and what isn’t
  • The role of marketing in shaping popular culture
  • Where true inclusive marketing starts
  • How to authentically be representative and inclusive in your marketing

Cambio & Co 

Sinta & Co

GelaineSantiago

Trasnscript

Access the full transcript of the episode here.

If you like the show, I’d love it if you’d subscribe to the channel and leave a rating interview for it. It really does help the show and helps others discover it. And wouldn’t it be great if there were more people practicing inclusion and making more people feel like they belong? I think so. Also, I want to hear from you. If you have a question, a comment on this episode, a previous episode or in general, or if you would just wanna say hi, I like those kinds of messages too. Send me a voicemail at inclusivemarketing.co/voicemail. That’s inclusive marketing.co/voicemail. I’d love to feature your question and comments on the show.

Until next time. Remember, everyone deserves to have a place where they belong. Let’s use our individual and collective power to ensure more people feel like they do.

Somebody’s waiting on you.

Thanks for listening.

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